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I can’t print my forms while using the MSN web browser.

Views: 4777 Created: 2014-07-11 10:38 Last Updated: 2017-04-12 16:37

SYMPTOM

When trying to print my forms, nothing happens when I click on the Download button.  How can I fix this?

SOLUTION

Occasionally, customers using the MSN browser have problems with printing forms.  This is due to the MSN browser having built-in security settings which prevent the Open/Save window from displaying while attempting to print forms.  If this issue occurs, we recommend using Microsoft Internet Explorer, Chrome, Firefox, or Edge to print all forms.

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