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I received a reference error. What do I do?

Views: 2258 Created: 2014-07-10 16:25 Last Updated: 2014-11-19 11:35

SYMPTOM

While using the Yearli site, I received a reference error with a long string of numbers.  What do I do?

SOLUTION

A reference error can occur for many reasons and requires troubleshooting by our Support Team.  If, at any time, you receive this message, please contact Technical Support for assistance.

A typical reference error gives the following output:

"General Error: The reference code for this issue is: 120612-093426592-205.  Please provide this to support."

APPLIES TO

  • Yearli Core
  • Yearli Performance